From Dialogues to Transactions

Our Vision

At Taptik, our vision is to empower small to medium-sized businesses to grow smarter. We provide a strategic solution that allows businesses to connect with their customers on WhatsApp, the world’s leading messaging platform with unparalleled market penetration. With millions of users readily accessible, WhatsApp offers the perfect opportunity for businesses to engage in real-time.

What We Do

Taptik enables companies to have personalized conversations with customers at scale through our easy-to-use customer engagement software, built on the WhatsApp Business API. For example, businesses use Taptik to automate the delivery of personalized notifications via WhatsApp, seamlessly integrating with their existing systems. Small and medium-sized enterprises (SMEs) also enhance customer support through Taptik’s Team Inbox, which offers smart routing, automated responses, data tagging, and powerful analytics. These tools make managing WhatsApp communications effortless.

Driving Efficiency Through Automation

Many interactions can be automated using Taptik’s no-code or low-code workflow builders and chatbots. Automation is a key driver in our mission to deliver a comprehensive WhatsApp solution, helping businesses create more engaging, intelligent conversations with their customers. This not only boosts efficiency but also frees up time for companies to focus on what they do best—growing their business.

Global Reach

Taptik is a global company, serving over 5,000 customers across more than 10 countries. Our small yet dynamic team works remotely, fostering a diverse and inclusive culture that thrives on innovation and collaboration.